Check out the below link in the Top Ten Reviews of Software. Note their comment about Acronis Custsomer support that they rate as top-notch.. Looks to me like Acronis writes their own reviews and sends them to this company to post. Has anyone ever received an answer in two hours. I still have multiple technical request in and have never received one answer. Oh yea, telephone support is available. Can anyone provide me that number. ~Link removed. The site is not recommended by Wilders.~ Help/Support: Excellent Acronis True Image customer support is top–notch; when we filled out a technical request, we received an answer within two hours. Telephone customer support is available too.