I have True Image Home 2009. I have tested it with xp, did a disk backup to external USB Hard Drive then removed and uninstalled program from computer, booted with disk and then did a restore and it worked fine. BUT when put to a real test it FAILED. 1 > Did a complete disk backup to external USB Hard Drive, then tried to format disk go to 80% and I turned the PC off. 2 > Put in True Image disk and it booted fine, choice was Full, Safe or Windows First time chose Full, screen went black and then came back "out of range" , second time I tried Full it came back with can't load boot menu. 3 > Then I tried Safe and it worked but did not display the USB External Drive. Have I done something wrong or is this product just useless? Sorry for my attitude but after paying good money this product fails on it first test.