Acronis True Image Echo Server For Linux - Snapapi Driver

Hi all,

I am new to this software..i manged to install this software on CentOS 5 however whenever i launch the software,there will be an error message
"E000101F4 Unable to open initialize computer , Required kernel object module(snapapi driver) not found"

i found this article link on build/install this module
->http://www.acronis.com/r/support/en/kb/492/HOWTO_ECHO.INSTALL

however i dont really understand/how to get those version value correctly..

Kernel version: 2.6.18-92.1.6.el5PAE (type uname -r in terminal console)

Module name: snapapi26

Config file: anaconda-ks.cfg (type ls in terminal console from root )

KERNEL_ARCH: i686 (type uname -min terminal console)


I ran below command on terminal console but i dont know how to find those value in RED

dkms build -m <snapapi26 > -v <MODULE_VERSION> \
--config <anaconda-ks.cfg> --arch <i686> \
--kernelsourcedir <PATH_TO_KERNEL_SOURCES>

My problems:
1. where to find "<PATH_TO_KERNEL_SOURCES>"?

2. where to find module version? I typed ls /usr/src/snapapi* but it only show as below:

dkms.conf snapapi26.c sn_huge_ptr.h snumbd.h
Makefile snapapi.h snumbd26.c


Anyone can help me on my issue?Thank you

 

hi all,

anyone can assist on my issue? Thank you!!

 

Hello ahtshun83,

Thank you for your choosing Acronis True Image Echo Server for Linux

Please accept our apologies for the delay with the response.

Could you please login under root account and issue the following in command line?

# dkms status

It will give you the Snapapi module version you have installed. For example:

[root@test ~]# dkms status
snapapi26, 0.7.10, 2.6.9-1.667, i686: installed
[root@test ~]#

Here the Snapapi module is 0.7.10.

- Please note that:

<KERNEL_VERSION> is the version of your running kernel, you may detect it by "uname -r" command.

<CONFIG_FILE> - path to the config file of your running kernel. It's usually located in your /boot/ directory.

<KERNEL_ARCH> - kernel package architecture, you may detect it with "uname -m" command.

<PATH_TO_KERNEL_SOURCES> is the directory with the sources of your running kernel. For example on Red Hat based Linux distribution you should be able to find the sources in /lib/modules/<KERNEL_VERION>/build directory.

Please note that you could find detailed information about Acronis Enterprise products in User's Guides.

Thank you.
--
Alexander Nikolsky