Acronis True Image Echo Server Exchange Backup Error

Discussion in 'Acronis True Image Product Line' started by murat, Apr 14, 2009.

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  1. murat

    murat Registered Member

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    Hi, i trying to backup exchange data with Acronis® True Image Echo Server® with Acronis Universal Restore® (build 8,163) but acronis displaying this error.

    http://img24.imageshack.us/img24/9771/exchange.jpg
    This error language is Turkish - Error message is saying this file using another program (Exchange)

    I change the snapapi file and acronis create this log file in c:/

    -----------------------------------------------------------

    Init log on Windows NT 5.2 build 3790 Service Pack 2 Mon Apr 13 18:37:56 2009
    process 7404 \Device\HarddiskVolume1\Program Files\Acronis\TrueImageEchoServer\TrueImage.exe
    Init kernel 0x0
    Init status: 0xE0000009 mode flags: 0x91 flags: 0x0 minint: 0 refcount: 1
    libver: 0x3010149 (build 329) drver: 0x3030167 (build 359)
    shared size: 0xF96C00
    Done log

    How can i resolve this problem.
    Sorry for the english translation, i can speak english little, thank you.
     
    Last edited: Apr 14, 2009
  2. murat

    murat Registered Member

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    Hi, please help...
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello murat,

    Thank you for using Acronis Corporate Products

    You are unable to backup the exchange data using Acronis True Image Echo Sever for Windows, especially selecting My Data backup type. You can use Acronis True Image Echo Sever for Windows to backup the entire partition, if you want to backup the database, you should use another Acronis software designed for these purposes.

    Please see the article Creating Backup with Complex Applications Such As Microsoft SQL Server, Oracle or Microsoft Exchange Running on the Server for more information.

    Thank you.

    --
    Oleg Lee
     
  4. murat

    murat Registered Member

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    Thank you... Have a good day.
     
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