I have been using TI since ver 8, and it has always worked. Now when I try a FULL backup, it will run for a while and then my system freezes. ONLY a forced reboot will bring it back. Even ctrl-alt-del will not respond, and the mouse is also dead. When I look at the destination drive the file is 0 bytes. Other backup programs work so I wonder what TI could suddenly not like? I posted this on the Acronis site but do not expect help. I wonder if anyone else has had this. OH, I have had this happen when I use the Recovery CD so it is NOT windows!