Ok maybe I'm too picky but after having dropped over $3K for three licenses of Acronis True Image Enterprise version, I expected a LOT more in the way of support. So far Acronis' support for this product seems to be comprised of: 1. This one tiny forum, mixed in with a bunch of non relevant products. 2. A so-called knowledge base which in effect repeats exactly what the documentation says. 3. Mediocre support staff with a seemingly universal penchant for telling you to refer back to the documentation. Where are the in depth articles that elaborate on various common issues and stumbling blocks for this product in the knowledgebase? Why isn't there a dedicated forum for this product with a responsive support staff that will actually try to assist in solving issues rather than simply telling you to read the manual again? Needless to say, I'm very disappointed thus far. The cost of the product is completely out of whack with the support one would expect for shelling out this kind of cash. I hate to be one to state the obvious, but one dinky forum and a support staff that seem completely lazy and just constantly refers you back to the documentation is a complete ripoff. I'm extremely dissatisfied and really hope Acronis gets their act together with this. Unless improvements are made, it is highly unlikely that we will purchase anymore licensing for this product based on the pitiful support.