I purchased True Image online Wednesday evening. It won't complete the installation: "The installation was interrupted before Acronis True Image Home could be installed. You need to restart the installer to try again." I tried their "Live Agent" and was referred to their Support@acronis.com. I opened a case with them and didn't hear back so far. I sent an email to their corporate Media person outlining my problem. Didn't get a reply. I called their corporate office and selected "Consumer sales". Instead of getting a person, I got a voicemail that had me leave my contact information. No one called me back. It sure smells like they're going out olf business. Does anyone have any information regarding that? Bob Z.