Purchased brand new Compaq Presario 2100 and tried to restore from Acronis 6,7,8 all with different media and the only one that will even boot is a Version 7 Safe Mode Disk. With the version 7 safe mode disk I am able to select the backup (ironically it boots from the internal CD but does not allow the internal CD to be a restore drive). I plugged in my USB simpletech hard drive and browsed to a known good image and right at the moment you select the laptop as the destination drive, it flashes a screen full of error codes and reboots back to the TI welcome screen. The first line of the error message is: Exception 00 occured with error code 0000 EAX=00000000 EBX=005c6908 ECX= and then the rest of the error looks like some kind of memory dump. We have been long time supporters of TI (just bought a bunch of copies of 8 this week) and would appreciate good service in getting this resolved. Nick M.