Acronis Recovery for Exchange - Connection was rejected

Discussion in 'Other Acronis Products' started by Wasabisolutions, May 5, 2009.

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  1. Wasabisolutions

    Wasabisolutions Registered Member

    Joined:
    May 5, 2009
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    We have just received our license for Acronis Recovery for Exchange and installed it, unfortunately we are having problems running the application.

    The Acronis Recovery for Microsoft Exchange Management Console and the Microsoft Exchange Agent are both installed onto the same computer and this computer is the Exchange server and Domain Controller.

    When I launch the Management Console and then attempt to connect to the computer I get the message “Connection was rejected”


    I'm logging in using the domain administrator account who is a member of all the group's required within the install notes and using the syntax of: domain\administrator

    I also get the following entries within the Application log:

    Event Type: Error
    Event Source: Acronis Recovery for Microsoft Exchange Management Console
    Event Category: (27)
    Event ID: 6
    Date: 29/04/2009
    Time: 09:00:49
    User: N/A
    Computer: SERVER
    Description:
    The description for Event ID ( 6 ) in Source ( Acronis Recovery for Microsoft Exchange Management Console ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Connection was rejected. (0x1B0006)
    token = "__msExchangeCdp",
    $module = "C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\fobject.dll"
    Tag = 0x8AF48AD33AA47317.

    Event Type: Error
    Event Source: Acronis Recovery for Microsoft Exchange Management Console
    Event Category: (14)
    Event ID: 11
    Date: 29/04/2009
    Time: 09:00:49
    User: N/A
    Computer: SERVER
    Description:
    The description for Event ID ( 11 ) in Source ( Acronis Recovery for Microsoft Exchange Management Console ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Member invoke failed (0xE000B)
    path = "set checkResult = empty; set archiverRoot = empty; set msgBox=empty; SessionLogon(IConsole.ConsoleLogon); choose when Empty (SessionLogon.User): SessionLogon.User(IConsole.GetObject('DatabaseBackupExtensions').LocalUsername) end; choose when not Empty(DefaultCommandsSet): set cmds = CreateCollection; cmds.Add(DefaultCommandsSet); IConsole.TraceMessage('Execute Custom commands.', cmds); GetScope.Invoke(DefaultCommandsSet) end; archiverRoot(IConsole.>>>GetObject('DatabaseBackupExtensions').DatabaseBrowser.MsExchange); choose when not Empty(SessionLogon.Password): archiverRoot.Logon.User(SessionLogon.User); archiverRoot.Logon.Password(SessionLogon.Password) end; checkResult(archiverRoot.ValidateEnvironment()); choose when not Empty(checkResult) and Length(checkResult) > 0: msgBox (this.CreateChild('ErrorMessageBox')); msgBox.SetData('Message', 'Some product functionality will not be available until you fix the following issues found in your system:' + checkResult); msgBox.RunModal end",
    token = ".GetObject",
    line = 1),
    column = 1C5),
    $module = "C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\DataWalker.dll"
    Tag = 0x298D61E7C0088CAD
    Connection was rejected. (0x1B0006)
    token = "__msExchangeCdp",
    $module = "C:\Program Files\Common Files\Acronis\DatabaseBackup\Fomatik\fobject.dll"
    Tag = 0x8AF48AD33AA47317.

    Windows Server 2003 Standard Edition – Service Pack 2 – (Exchange server and Domain Controller)
    Acronis Recovery for MS Exchange Server – version 1.0 (build 176)
    Acronis True Image Echo Server – version 9.7.0.8203
    Microsoft Exchange 2003 – version 6.5 (build 7638.2: Service Pack 2)
     
    Last edited: May 5, 2009
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