Acronis over VPN

Discussion in 'Acronis True Image Product Line' started by mclanasa, Jun 25, 2007.

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  1. mclanasa

    mclanasa Registered Member

    Joined:
    May 22, 2007
    Posts:
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    The company I work for has several offices and they all connect to the HQ over a VPN connection. We have blocked Acronis traffic over the VPN because we don't want clients who move from office to office to connect to a backup server over the VPN. We still do get an generic Acronis error. Is there any way to customize the error so we know it becuase of the VPN?

    This is the error we receive when a client is on the VPN and tries to connect:

    1 Information 6/25/2007 12:30 PM The "SAtkinson C System" operation started
    2 Information 6/25/2007 12:30 PM Analyzing partition 0-0...
    3 Information 6/25/2007 12:30 PM Analyzing partition C:...
    4 Warning! 6/25/2007 12:30 PM Priority changed to Low priority
    5 Information 6/25/2007 12:30 PM Analyzing partition C:...
    6 Error 6/25/2007 12:31 PM User name or password for the remote resource \\SOLO\TrueImages\SAtkinson\SAtkinson_.tib is incorrect. Please check user name and password and type it again.
    7 Error 6/25/2007 12:31 PM User name or password for the remote resource \\SOLO\TrueImages\SAtkinson\SAtkinson_.tib is incorrect. Please check user name and password and type it again.
    8 Error 6/25/2007 12:31 PM Operation has completed with errors.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello mclanasa,

    Thank you for choosing Acronis Workstation Disk Backup Software.

    Please note that it is not possible to customize the error messages generated by Acronis True Image.

    Thank you.
    --
    Aleksandr Isakov
     
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