GREETINGS ALL, ......a friend has a dell computer running win xp pro, sp1+2, plenty of ram and large hard drive. he informs me that for some reason his computer "glitched" in some unknown fashion which in turn has caused a boot failure on his computer. ......he gets a message "something about a boot loader could not be loaded (or similar).." (yeah, i know not a lot to go on with that!) and that the computer goes no further then that. ......i asked him if he had made the recovery disc(s) for acronis and he indicated that he had not. can he use the installation disc for acronis to "re-energize" the o.s.s. by booting into the installation disc? i had advised him to attempt to use the xp installation disc and try and use the "repair" console contained therein........any ideas on how to get his computer up and running and bootable w/out losing all his data?