"Acronis Loader Fatal Error" Not Fixed ? Alternatives ?

Discussion in 'Acronis True Image Product Line' started by mattad, Aug 4, 2007.

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  1. mattad

    mattad Registered Member

    Mar 1, 2006
    When I try to start TrueImage 10 from CD I got an error message

    Acronis Loader Fatal Error;
    boot drive partition not found
    press <enter> to try to boot your OS.

    This error was discussed in the following thread before:


    In this thread an Acronis support member gave the hint to download
    an additional, special ISO image, burn it on a CD, FIX the hard disc with it and try again.

    Since this recommendation was given in April 2006 (over a year ago!!) I would have thought that the error is fixed in the newest releases of TrueImage. Much to my surprise it is not.

    Obviously this is a bug in TrueImage not in Win2000, because because other programs like Paragon Drive Backup could handle this kind of hard discs without problem.

    So do I really still have to download the ISO image to burn it, to fix it and to restart again o_O

    Or is there a shorter way meantime ?

    What is the error at all ? Why do the fix Master Boot Record (MBR) need a fixing ?

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello mattad,

    Thank you for choosing Acronis Disk Backup Software.

    Please be aware that the thread you pointed to describes the different issue.
    In your case, please make sure you use the latest build (4942) of Acronis True Image 10.0 Home. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

    If updating doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Acronis Report as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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