Acronis Killed My Drive?

Hi,

I just installed Acronis TI 10 and started to make DVD backups. The operation was to require 3 disks, and all went according to plan until the last disk finished with the error of "poor media quality."

Since then, nothing will burn to DVD. WMP, Acronis, iTunes, not even Windows. In fact, Windows can't even format a disk anymore. It says "Windows was unable to complete the format." (Yes, I tried the hotfix.)

I've tried looking for driver updates, uninstalling the driver, System Restore, resetting the BIOS - just about everything but a complete reformat. Ironic that a backup program would lead to the loss of all data.

Any suggestions?

- Peter

EDIT: It might be noteworthy that after the Acronis installation, my system went into it's pre-Windows interface and froze at the "loading..." screen. It should also be noted that I have had success (albeit I haven't tried to restore the data) backing up to an external HD.

 

I understand that software doesn't kill hardware, however software can kill system files.

The drive is brand new, as is the computer. Yes, it is possible that it just died on the third DVD, but rather unlikely IMO.

Unrelated question:

Can a TI backup at normal compression be used to transfer an entire system to a new OEM hard drive? In other words, if Sony replaces my hard drive, can I use TI to restore my old system? Will there be conflicts with Windows and software keys?

Thanks,
Peter

 

Yes you can do that see How to restore to a replacement hard drive.