Specs: - TI-10, build 4,942. - Sony Vaio SZ460N w/ Vista Business. - Saving to a WD Passport 120 [USB]. Here's the narrative: Out of the box brand new laptop the built in sony camera capture utility only records 7 seconds of audio when recording a webcam clip, so Sony tech support offers updated drivers [which I already installed] so they say let's do an FFR of your C drive to reload........ I say NO problem I've got an image created with TI-10, it'll be a breeze to restore.......Well not so, the image was corrupted and proceeded to WIPE my computer to nothing! Ok, this isn't my first rodeo and I'll take one on the chin for not checking the validate button when creating the image, but I'll also say that the box says Vista compatible, but it's not fully compatible unless you get the update to built 4,942 with various vista fixes. You see when acronis says it must reboot while running the software from the desktop with the out of the box version it boots right back to the desktop and nothing happens. So I get the new build [that by the way you really should program auto update checking in the software] and I start my restore........well nope the file is corrupt and my hard drive got wiped out completely! GONE.....Ok, like I said, I'll take it on the chin because I didn't validate the image! Well I ended up rebuilding the computer from the DVD's I made from the recovery drive and now I'm trying to create another image........Both times now the validation has failed and the file is corrupt! 2 times means about 3 hours, so the only thing I feel right now is that I have non-working software and am $50 light! What a joke! So my question is, am I doing something wrong? Sure, I'll blow another hour to an hour and a half trying to create another image to a different external USB hard drive but this is ridiculous! What happens if that validates ok but is corrupt when I'm in the time of need..... Is this worthless......does it really work.....? Here's the configuration / settings I've tried [sorry no screen shots, but I think you'll get my drift]: - Backup - My Computer - Disk 1 [C, D & Recovery] - External Device, Folder / Name [this is the external WD passport] - Create a new full backup archive - Set options manually [tried it both ways by the way] - Archive protection = No - Pre/Post commands = "Use common set by default" - Compression level = tried both Normal and Maximum - Backup priority = tried both low and high - Notifications = None - Archive splitting = Automatic - Additional Setting = checked to validate - Archive comments = Yes I typed some in - And finally Proceed...............to about an hour plus waste of my freakin' time.............................................................each time I try to create an image. Is there something I'm missing here? This should be compatible with any hard drive so long as there is enough space to house the image........ Is it really Vista compatible or is that just a marketing ploy I don't want to sound brash but this is old, hear me - not getting old, it is old! Any thoughts??