Acronis Crashed My External Hard Drive!

Discussion in 'Acronis True Image Product Line' started by coip20, Sep 25, 2005.

Thread Status:
Not open for further replies.
  1. coip20

    coip20 Registered Member

    Joined:
    Sep 25, 2005
    Posts:
    2
    Location:
    Shizuoka, Japan
    So I used Acronis True Image for the first time. And as I was backing up the local drive on my laptop to an external hard drive, there was an error. The backup failed, but now, my external hard drive doesn't work. Whenever I try to access it I get the following error message:
    G:\ drive not accessible
    The drive is corrupted and unreadable.


    Is this fixable? I've never had this happen before until the first time I ran this program.
     
  2. Kremmen

    Kremmen Registered Member

    Joined:
    Sep 5, 2005
    Posts:
    15
    Location:
    London UK
    External hard drives can usually be sorted by :

    Right Click My Computer > manage > device manager.

    You may have to unallocate and reallocate rather than format to get it back though.
     
  3. coip20

    coip20 Registered Member

    Joined:
    Sep 25, 2005
    Posts:
    2
    Location:
    Shizuoka, Japan
    Device Manager claims the drive is working properly.

    Can you elaborate on this allocation thing?


    Is there a way to get back my data? I had over 1100 songs and 1000 pictures on that drive that I kind of want back. I'm thinking of giving GetDataBack a try, but if it does work, I'm scared to use Acronis True Image again as it was the reason my external drive crashed in the first place.
     
Thread Status:
Not open for further replies.