Acronis CleanUp Utility Won't Start

Discussion in 'Acronis True Image Product Line' started by wkm100, Mar 9, 2009.

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  1. wkm100

    wkm100 Registered Member

    Joined:
    Mar 9, 2009
    Posts:
    1
    Windows2000proSP4
    After Uninstalling Acronis Tru Image Home 11
    (License: ............................),
    I am left with (regedit & regedt32) non removable Items of "acronis" in:
    HKLM\Software\Acronis (and in)
    HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ACRSCH2SVC
    This causes Event Viewer Error:
    "The AcrSch2Svc service failed to start due to the following error:
    The system cannot find the path specified"...

    Acronis Clean Up Utility
    http://www.acronis.com/support/kb/articles/958/index.html
    That looks great, but when I download and try to run, it just briefly
    flashes what appeares to be a command prompt screen, and then nothingo_O
    HOW CAN I CLEAN UP MY REGISTRY??
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello wkm100,

    Thank you for using Acronis True Image

    Acronis Cleanup Utility wasn't designed to remove separate registry entries. You should install Acronis True Image 11 Home again and use Acronis Cleanup Utility in accordance with the appropriate article.

    Thank you.

    --
    Oleg Lee
     
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