Acronis changes user unintentionally settings again

guest · Nov 21, 2021

Acronis changes user unintentionally settings again (Sept. 2021)
November 21, 2021
https://borncity.com/win/2021/11/21...nd-ungewollt-benutzereinstellungen-sept-2021/

Question for people who use Acronis True Image (ATI) for backup. A blog reader pointed out a recurring problem with ATI to me back in late September 2021. The software seems to again forget or automatically change settings that the user has made. I am interested to know if there were or still are more people affected. Here is a summary of the facts.
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Review: We've seen this before in 2019
German blog reader Martin K. had alerted me to problems with Acronis True Image in October 2019, stating that the software had reset large portions of the user's settings in backup jobs to default values.

I had covered this case extensively within the blog post Acronis True Image is loosing settings since Oct. 2019. Ende At the end of December 2019, Acronis then provided the explanation for the problem that the software forgot the backup settings, see my post Acronis True Image: Root cause for Backup settings issue.
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New case 2021?
At the end of September 2021, I received an email from a German blog reader titled Acronis changes settings again unintentionally in which he linked to the post Arcronis True Image verliert Backupeinstellungen, ERNEUT! in German forum administrator.de.

In Sept. 2021, the affected person faced the issue that several instances of ATI again forgot their settings, at least partially. In total, 10 out of 30 packages at this service provider were affected.
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The affected person contacted Acronis support. They replied that the old ATI versions were out of support and that the customer should update to Acronis Cyber Protect Home Office. But this is not everyone's most fervent wish. With this state, the concerned person posted the following instructions [...]
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