I'm currently evaluating Acronis True Image Home 2009 v Norton Ghost 14.0 One of the attractive features (to me) is the automatic copy of an image to another computer. When I set this up in Ghost, the required format of username is computername\username i.e. mydesktop\keith In Acronis, I go to Tools/options.../Default backup options/Backup reserve copy, select Reserve my backups and click Location then select the required folder in a networked drive and click Authentication settings. Here I've tried a username of mydesktop\keith and also of just keith but both get an error message of "Connection failed. Please, verify username and password" when I click Test authentication and connection (I DO know the password is correct). Where am I going wrong?