Acronis Boot Loader Fatal Error

Discussion in 'Acronis True Image Product Line' started by slipperx, Jun 1, 2009.

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  1. slipperx

    slipperx Registered Member

    Joined:
    Nov 20, 2007
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    I have read through the most recent threads regarding this issue which do not solve my problem.

    I am using Xp Professional and have Acronis v10 build 4942 which has not been upgraded or anything recently.

    I deleted the Secure Zone as I am saving to a seperate disk and found it not to be useful. After deletting the Secure Zone through the Acronis True Image Wizard I get an error on boot which tells me the Acronis Boot Loader has encountered a fatal error and to press enter to try to boot. Pressing enter gets into Windows no problem. I removed the entry in boot.ini relating to the loader but this did not solve the issue. I tried recreating the secure zone using the wizard which appears to complete but does not create the secure zone nor does it stop the error message appearing. I tried using recovery console and doing a Fixboot, fixmbr and the other command mentioned in one of the earlier threads - all of which completed but had no effect on the error.

    I am now thinking Acronis has done something to the MBR which is causing the error but don't know how to proceed. I am attaching the report generated by the Acronis Reporting Program.

    Ian
     

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  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Ian,

    Thank you for using Acronis True Image

    Please repair the MBR using special Acronis utility.

    Download special Acronis utility here. Use it to create a floppy and boot the machine from the floppy.

    If you prefer to a fix MBR using a CD, then please download special Acronis utility here. Use it to create a CD and boot the machine from the CD.

    You can find more information on how to burn an ISO image to a CD here and here

    The MBR will be rewritten once you boot the computer from the created media and confirm that you want to fix the MBR.

    Thank you.

    --
    Oleg Lee
     
  3. slipperx

    slipperx Registered Member

    Joined:
    Nov 20, 2007
    Posts:
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    Great - that worked a treat. I thought doing it through system restore would have done the same thing but this method did what system restore did not. Thanks.
    slipperx
     
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