Acronis Boot CD doesn't work

Discussion in 'Acronis True Image Product Line' started by StefanW, Aug 4, 2009.

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  1. StefanW

    StefanW Registered Member

    Aug 4, 2009
    My PC: Dell Studio Hyprid 140G
    I boot with the Boot-CD (TrueImage 2009), then Acronis hangs on
    the Bootmenu -no mouse, no Keyboard.
    I can only reset the PC.
    How to creat a Boot-CD (TrueImage BootCDbuilder) for Safe-Mode?
    Can i see the Linux-Console when i start the Boot-CD?


    Auf gut Deutsch:
    Wenn ich den PC mit der Acronis Boot-CD starte (Version 2009, erstellt über den AcronisBootCD builder) bleibt Acronis im Bootmenue stehen. Keine Maus und keine Tastatur-Eingabe möglich.
    HIlft es eine CD mit abgesicherten MOdus zu erstellen, wenn ja, wie erstelle ich diese?
    Es es möglich die Linux-Console zu sehen (beim start der CD) evt. sehe ich da eine Fehlermeldung?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello StefanW,

    Thank you for using Acronis Products

    Can you please clarify the exact version of Acronis True Image and the build number? First of all please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

    Please try the following workaround:

    - Boot the computer from Acronis True Image bootable rescue disc (Full version);
    - Hit F11 key after the "Starting Acronis Loader..." message appears and you get to the selection screen of the program;
    - After you get the "Linux Kernel Settings" prompt, please add "acpi=off noapic" parameter (without quotes) to the end of the Linux kernel command line (so it will be "quiet acpi=off noapic");
    - Click OK button.

    You can download ISO image for your version of Acronis True Image from account on our web site under Registered Products and use third-party software to create Acronis bootable disc. ISO image from your account is based on different loader so it should solve the issue in case it remains. You can also download Safe Media from your account.

    Best regards,
    Dmitry Nikolaev
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