acronis agent for linux failing--The drive is not ready

Discussion in 'Acronis True Image Product Line' started by Mululinix, May 15, 2009.

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  1. Mululinix

    Mululinix Registered Member

    Joined:
    May 13, 2009
    Posts:
    4
    Is there any one who is successful in running full backup using Acronis Agent for linux. I am using Acronis True Image Enterprise and tried to backup a remote client using Acronis Agent for Linux. I can connect to the remote from the Acronis Console and when trying to backup on the shared drive in the network, it fails with error message E00XXXXXX The drive is not ready"

    Create Full Backup Archive
    From:hda1 (/boot)
    To file:"smb://XXXSMB/acronis/testMay15.tib"
    Compression:Normal
    Description: "testmay15"

    Then it fails with the below error message:

    The drive is not ready.

    Please press Retry to try again or press Cancel to cancel the operation and stop.: Retry/Cancel

    on the remote machine ( linux ) log file,
    I see CIFS VFS: cifs_mount failed w/return code= -6
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Mululinix,

    Thank you for using Acronis Corporate Products

    Could you please provide us with the exact title of your product? What is the build number of your Acronis software?

    Also, please try to mount the share under Linux and perform a backup operation. Let us know the results.

    Thank you.

    --
    Oleg Lee
     
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