Acronis 9 Boot Disk Error

Tried to create a boot disk on my win xp and win 98 computers. I created 2 rescue CD,s. One on a cdrw the other on a CDR. Both finished
>> with " ERROR burning the bootable CD-R/CD-RW". I looked at the files in
>> each CD and they are identicle as follows:
>> bootmenu.exe
>> bootwiz.sys
>> f11.cfg
>> kernel.dat
>> mouse.com
>> ramdisk.dat
>> splash.run
>>
>> Does this sound like they are useable?
>>
>> Norman

 

Hello Norman,

Thank you for choosing Acronis Disk Backup Software.

Please be aware that these files are intended for Acronis Startup Recovery Manager and not for Acronis Bootable Rescue Media work.

There are several workarounds in case you cannot create Acronis True Image Bootable CD:

1. Please make sure that you are using a blank unformatted CD-R or CD-RW disc, as other types of media cannot be used to create a bootable rescue CD.

2. Boot into Safe mode (press F8 when Windows starts up and choose Safe mode to boot into) and then create Acronis True Image Bootable CD.

3. Update any third-party CD-writing software installed on the computer to the latest version available for free on its respective web-site.

4. Uninstall any CD burning software temporarily and then create Acronis True Image Bootable CD.

5. If you use Windows XP please uncheck the "Enable CD recording on this drive" box in the "Recording" tab (to get to this tab please right click on the CD-drive in "My computer" and choose "Properties").

6. One more workaround:

- Eject any disc from the burner prior to starting the program;
- Proceed until the program asks for a disc;
- Insert a disc and then click the OK button to close the tray automatically.

If none of these workarounds help then please submit a request for technical support. Attach the step-by-step description of the actions taken before the problem appears and the link to this thread to your request. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko