Acronis 8.0 - Unable to create volume snapshot

Discussion in 'Acronis True Image Product Line' started by m_idget, May 15, 2006.

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  1. m_idget

    m_idget Registered Member

    Joined:
    May 15, 2006
    Posts:
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    I get mentioned error when performing a scheduled or manually started backup of a 838GB disk to a backup server with 500GB free space.
    Amount of data is only 180GB.

    Does the volume snapshot need the complete amount of disk space available before making an incremental backup?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello m_idget,

    Thank you for choosing Acronis Disk Backup Software.

    Please install the below update with disabled logging and see whether the problem persists.

    http://download.acronis.com/support/SnapAPI.222_s_e.exe

    If the problem does persist, please enable logging by running the update once more, reproduce the program failure and submit a request for technical support. Provide the c:\snapapi.log file created and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Anton Sherkhonov
     
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