Acronis 2009 conflict with Microsoft Office

Discussion in 'Acronis True Image Product Line' started by wiltshire, Nov 4, 2008.

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  1. wiltshire

    wiltshire Registered Member

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    When doing a restore with Acronis 2009 I find that all of my Microsoft Office programs do not load. I am asked to insert the CD to load. This is a bug,as it does not save an exact image. We have found this to happen on our other computers.
     
  2. Aaron Here

    Aaron Here Registered Member

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    Re: Acronis 2009 conflict with Microsft

    Hmm, that is a bad bug. :rolleyes: ....I have ATI Home v11 and it works fine (without any Windows conflict).
     
  3. LowWaterMark

    LowWaterMark Administrator

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  4. MrMorse

    MrMorse Registered Member

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    Look at this thread: Click
     
  5. TerryFox

    TerryFox Registered Member

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    Hi ... I'm curious to know as to whether Acronis is aware of this problem ? And if Acronis would be so kind to address this issue with a fix some time soon ?
     
  6. jmk94903

    jmk94903 Registered Member

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    Someone said that Acronis was using buyers of TI 2009 as beta testers. I think that's generous. When Office won't restore, that's something that should have been discovered and corrected during alpha testing.

    I can't recommend True Image to anyone. What a pity!
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Thank you for using Acronis True Image

    Please exclude *.bak extension from the default exclusions during a backup operation. This will help to overcome the issue.

    Thank you.

    __

    Oleg Lee
     
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