Acronis 2009 conflict with Microsoft Office

Discussion in 'Acronis True Image Product Line' started by wiltshire, Nov 4, 2008.

Thread Status:
Not open for further replies.
  1. wiltshire

    wiltshire Registered Member

    Joined:
    Nov 4, 2008
    Posts:
    1
    When doing a restore with Acronis 2009 I find that all of my Microsoft Office programs do not load. I am asked to insert the CD to load. This is a bug,as it does not save an exact image. We have found this to happen on our other computers.
     
    wiltshire, Nov 4, 2008
    #1
  2. Aaron Here

    Aaron Here Registered Member

    Joined:
    Jun 4, 2006
    Posts:
    1,205
    Location:
    USA
    Re: Acronis 2009 conflict with Microsft

    Hmm, that is a bad bug. :rolleyes: ....I have ATI Home v11 and it works fine (without any Windows conflict).
     
    Aaron Here, Nov 4, 2008
    #2
  3. LowWaterMark

    LowWaterMark Administrator

    Joined:
    Aug 10, 2002
    Posts:
    18,278
    Location:
    New England
    LowWaterMark, Nov 4, 2008
    #3
  4. MrMorse

    MrMorse Registered Member

    Joined:
    Jun 12, 2008
    Posts:
    735
    Location:
    Germany
    Look at this thread: Click
     
    MrMorse, Nov 5, 2008
    #4
  5. TerryFox

    TerryFox Registered Member

    Joined:
    Sep 6, 2005
    Posts:
    217
    Hi ... I'm curious to know as to whether Acronis is aware of this problem ? And if Acronis would be so kind to address this issue with a fix some time soon ?
     
    TerryFox, Nov 5, 2008
    #5
  6. jmk94903

    jmk94903 Registered Member

    Joined:
    Jul 10, 2004
    Posts:
    3,329
    Location:
    San Rafael, CA
    Someone said that Acronis was using buyers of TI 2009 as beta testers. I think that's generous. When Office won't restore, that's something that should have been discovered and corrected during alpha testing.

    I can't recommend True Image to anyone. What a pity!
     
    jmk94903, Nov 5, 2008
    #6
  7. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello all,

    Thank you for using Acronis True Image

    Please exclude *.bak extension from the default exclusions during a backup operation. This will help to overcome the issue.

    Thank you.

    __

    Oleg Lee
     
    Acronis Support, Dec 2, 2008
    #7
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...