Acronis 2009-can't run an unscheduled backup

Help please,

I run unscheduled back ups only. I have performed several successfully in recent months. However, just recently I can't seem to get any to run. I set up the task, click start and yet nothing happens. The task remains 'idle'

I use XP. My back up hard drive is now, and was for the earlier successful backups, a Maxtor external.

Thank you.

Etienne

 

Hello Etienne,

Thank you for your interest in Acronis True Image

Do the following to solve the issue:

- Download the http://www.acronis.com/files/support/schedmgr.exe file ;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following commands in the folder you saved the file to:

schedmgr task zap
schedmgr service stop
schedmgr service uninstall
schedmgr service install
schedmgr service start

This should delete all the scheduled tasks on the PC. You should manage your scheduled tasks from the scratch.

Please make sure that Acronis Scheduler2 Service (Control Panel -> Administrative Tools -> Services) Startup Type is set to Automatic. Otherwise, please set it to Automatic yourself and reboot your computer.

If the issue persists update Acronis scheduler using the following article

Best regards,
--
Dmitry Nikolaev