Acronis 11, XP: clone fails, restoring image fails

Discussion in 'Acronis True Image Product Line' started by egerlach, Feb 6, 2008.

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  1. egerlach

    egerlach Registered Member

    Feb 6, 2008
    I've purchased Acronis True Image 11.0 home.
    I cloned a whole IDE (160GB) with WinXP (first primary) and Linux (second primary) partition to a new SATA (250GB). Acronis 11 is very fast: 6 Minutes only! All seemed to work right. Data on partitions: WinXP 8GB, Linux 700MB, Fat32 2GB (extended).

    After cloneing I have to add sata-driver to WinXP installation: I inserted my WinXP installation CD. SATA-harddisk is recognized, but only installation (to first primary partition (NTFS)) and NOT "REPAIR" option(!!!) is offered!! Why? - Obviously WinXP installation process does NOT detect the cloned WinXP installion!! Why?

    Next try: I restored the image (tib-file) from Acronis IDE backup. But NO SUCCESS either! WinXP installation also does NOT detect the restored WinXP-system. Why? WinXP installation process only offers installation to first primary partition (NTFS), not "repair" option.

    Starting once again TrueImage 11 with both harddisks, the IDE and SATA I state that original WinXP-Partition (100GB, 8,1GB in use) on IDE and on SATA WinXP-partition there is only 6,9GB in use (partition 157GB). It's strange, isn't? A fault of Acronis?

    Linux is booting perfectly after cloneing and after adding sata_nv driver to initial ramdisk and reconfiguring GRUB Bootloader. GRUB ist also booting WinXP on IDE harddisk. When I try to boot Win with GRUB the text "rootnoverify (hd0,0)
    chainloader (hd0,0)+1"

    Where could be the fault?
    thx a lot in advance
    Last edited: Feb 7, 2008
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello egerlach,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please collect some information to let us investigate the problem thoroughly?

    Please create two Acronis Reports (with original drive and the cloned/restored drive connected) in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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