Acroins True Image shutdown the notebook when I press Run to create a image or ......

Discussion in 'Acronis True Image Product Line' started by WUELLE, Nov 22, 2004.

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  1. WUELLE

    WUELLE Guest

    Hello,

    i have a problem. I want to make a image from a new HP Notebook NX 4010 which is docked in a station with cdrom. The NX 4010 has no cdrom integrated. So i must boot from cd over the docking - station.

    When i boot from the acronis cd, true image will be loaded. When i press
    "create" or "read back" a image and press "run" nothing happens and after 1 second the notebook will be restarted.

    I have the same problem with the hp nx7000 notebook.

    Do you know a solution for my problem?

    Thnx a lot

    Markus
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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  3. WUELLE

    WUELLE Guest

    thank you for your answer. I read this thread but nothing help. Is there another way to find a solution?
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
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    25,885
    Hello Markus,

    Have you tried the workaround ("acpi=off noapic")? Have you sent the diagnostic information to our Support Departement (support@acronis.com)?

    Thank you.
     
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