acroins true image console

hi

when i open the console of acronis true image v9.0 in windows server 2003 sp1 and want to install the remote agent on computer on my network i get error : e00640000 remote instaltion failed
an extended error has occurrd (0*fff0)
code=ffffffff800704b8
tag=0*bd28fdb64edb816

The client computer windows xp sp2 +in control panel firewall excection i check file and print share.

thank

Aviv Eyal

 

Hello Aviv,

Thank you for choosing Acronis Remote Server Backup Software.

First of all, please make sure you use the latest build, which is available on our web site at http://www.acronis.com/enterprise/support/updates/. To get access to updates you should first register Acronis software at http://www.acronis.com/enterprise/registration/. Please disable any download managers, Internet download/connection boosters, etc. before the download.

If the problem persists, please send the link to this thread to support@acronis.com. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Fedor Kurbatov