A-squared update problem

Discussion in 'other anti-trojan software' started by chaos16, Jun 21, 2007.

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  1. chaos16

    chaos16 Registered Member

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    I am having a problem with updating A-Squared


    i am able to update the signatures but it never does the program update can anyone help pls it goes to the end but it stays there and i have to close it i have kept it downloading before for at least 4 hours but nothing happens it says downloading and it goes to the 100% but i guess it doesn't install

    i have been having this problem for a about 3 days i think
     
  2. innerpeace

    innerpeace Registered Member

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    Although I can't help, I have seen the same thing twice this week. Yesterday everything went fine until about 86% then it crawled for 5 minutes. I finally stopped it, restarted the program because it froze up and the icon disappeared and then I restarted A2 manually and then updated the rest. I'm hoping everything is ok. Yesterdays' update had many program components. This is very odd, because I have had no problems before with A2. You might try manually updating at a different time of day.

    innerpeace
     
  3. coolbluewater

    coolbluewater Registered Member

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    Same here - slow downloading and doesn't finish.
    Plus it's done these same downloads over and over again for the past week (when it did actually finish the download sequence):

    Downloading Updater module...
    Updater module - 3.0.0.216

    Downloading Updater component...
    Updater component - 3.0.0.64

    Downloading a-squared Service 3.0...
    Service application for non admin support - 3.0.0.307

    Downloading a-squared Free 3.0...
    Main application - 3.0.0.321

    Not sure why it wants/needs to keep downloading the same modules after doing it twice previously.
     
  4. ccsito

    ccsito Registered Member

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    I have version 2.1 still in use and will see if I have the same signature update problem or not. :isay:
     
  5. innerpeace

    innerpeace Registered Member

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    Not sure if this helps but there is a debug.txt here. C:\Program Files\a-squared Anti-Malware\Logs Scroll towards the bottom. The sig updates have dates, but I didn't see any dates for the program updates. They do have md5s though.

    I never looked at that file before and you might be surprised what info is at the beginning of it.

    Cheers, innerpeace
     
  6. coolbluewater

    coolbluewater Registered Member

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    Nice catch, innerpeace.
    The article on botnets was interesting, as was the 1/1/3000 expiration date :)
     
  7. Bio-Hazard

    Bio-Hazard Registered Member

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    Hello!

    Has anyone had had problem after update when A2 asks to be restated? Mine asks for the restart and i press okay and then it just freezes, sometimes i have to do hard shutdown because everything freezes. I t has happened twice now. Any ideas? I am using free version, so it is only ondemand.

    To op, i am not trying to hijack your thread.

    Kristian
     
  8. ccsito

    ccsito Registered Member

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    It seems that I downloaded the version 3.0 components according to the report that shows up on the screen. I ignored the restart prompt. Will see if I get any system problems on reboot. I don't update the signature files that often since that can take up to an hour so I will see if the "infinite loop" problem shows up on the next update.
     
  9. Bio-Hazard

    Bio-Hazard Registered Member

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    Good luck!
     
  10. ccsito

    ccsito Registered Member

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  11. Bio-Hazard

    Bio-Hazard Registered Member

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    Hello!

    I did a update this morning and it went well.
     
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