A Shockingly good surprise with F-Secure's customer service!

Discussion in 'other anti-virus software' started by berryracer, Oct 24, 2012.

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  1. berryracer

    berryracer Suspended Member

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    Today I gave F-Secure a call and was pleased with:

    - 24 hour online phone support (during weekdays). I haven't seen that before and I am very happy with this.

    - Technical Support Agent was very polite, had an upbeat tone (which is very rare these days), answered all my queries and knew what he was talking about

    - He did not push me to buy any license, but rather, was pushing me to try the demo and see for myself how light F-Secure is on my system (or so he claims)

    - Very nice of him he even sent me an email from where to download the demo and stuff. Not that I don't know from where to get it, but still..


    All in all, I cannot judge the product at all yet as I am yet to try it but I can tell that the first step was very successful thanks to this pleasant experience with F-Secure's Technical Support
     
  2. Macstorm

    Macstorm Registered Member

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    I don't know why but I have the feeling that you are not happy with Avast :D
     
  3. berryracer

    berryracer Suspended Member

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    I was very happy until the recent update. Suddenly, while I am playing on MSN Games - Spades. The internet for that tab just freezes. I even disabled the webguard but no luck.
     
  4. gery

    gery Registered Member

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    hope this experience stays like that for long
     
  5. zapjb

    zapjb Registered Member

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    BR hasn't tried it yet. :argh:
     
  6. Cudni

    Cudni Global Moderator

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    ot posts removed
     
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