64-bit address problem

Discussion in 'Acronis True Image Product Line' started by Yuval Maron, Aug 25, 2005.

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  1. Yuval Maron

    Yuval Maron Guest

    I try to restore image with Acronis 8.0 to IBM A51 and got the error massage : " unable to handle 64-bit address for device 02:00.0 "
    The acronis don't recognize the network card.
    o_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_Oo_O
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Yuval Maron,

    Thank you for choosing Acronis Disk Backup Software.

    First of all please make sure that you use the latest build (937) of Acronis True Image 8.0. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product.

    Then if the problem persists, please provide us with the more detailed information about the issue?
    - Where do you store your image? Where do you try to restore it to?
    - What OS do you have?
    - When do you get this error message?

    Please describe all your actions before the issue appears step-by-step.

    Thank you.
    --
    Irina Shirokova
     
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