After initiating an image of hard disk 3 of my desktop computer, the image process was interrupted with a 500 (0x101F4) error code. The error code was worded as follows: "Failed to write data on the disk. Failed to write to the sector 62,977,591 of the hard disk 3: Retry/Ignore/ignore All/Cancel". I've tried the following: 1) Reformating the partition, 2) Scanning the disk for errors, and 3) restarting the image process three different times without success. Although these errors have not hindered me from proceeding with the image process, I'd rather address the underlying issue to correct this problem, so I can rest assured that my images are viable. I’m using Acronis True Image 8.0, Build 763. (Due to a login problem I'm having on the Acronis update web site, I haven't been able to update to the current build. Hopefully I'll be able to on Monday after they respond to my email.) I’ve creating images to an Acronis Secure Zone on an external USB 2.0 drive, formatted in NTFS. My OS is Windows XP Professional. Any help is greatly appreciated in helping me to resolve this issue. Thank you.