5 hours??

Discussion in 'Acronis True Image Product Line' started by warthogg, Sep 1, 2006.

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  1. warthogg

    warthogg Registered Member

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    Hi - I am curious if anyone has had any better luck with the Acronis Boot CD recovery process... I understand that it is quite a bit slower than within windows but the expected completion time to restore my operating system partition was 5 hours... o_O

    In 5 hours I would be close to restoring the laptop to default settings with the recovery disk (30mins) and re-installing every program I own. granted I couldnt sleep through the process...

    Less than what I expected for my $50
    Computer is Toshiba A100 dual core centrino
    Most recent build 3677 of Acronis Home
    Active partition restore from 17Gb backup to 30Gb partition

    Making the image was a breeze which made me happy to buy the software but restoring is scary slow. I guess its good that I hopefully won't need to use the backup very often...

    Sorry - enough bitching - I will eventually have a good system again I hope... and this way I dont have to download all the updates again :)

    so for next time... Is there a better way? should I have used a non-compressed format? just clone the drive??
    Can I run a restore via USB/firewire from a windows machine??

    Or is this just normal to take that long?
     
  2. Xpilot

    Xpilot Registered Member

    Joined:
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    The initial time estimate for a restore usually overstates the actual time considerably. Actual restore times should be a lot less. However they can still quite long as the Linux restore drivers may not be a good match with your hardware.
    The solution is to make a BART PE CD with TI Plugin. Using this to boot into a recovery will be a lot faster as it uses your Windows drivers. My own experience is that a restore takes less than 50% of the image creation time.
     
  3. max0071

    max0071 Registered Member

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    Jun 24, 2006
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    i'm just restoring c: drive 112 GB........1 hour
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    25,885
    Hello warthogg,

    Thank you for choosing Acronis Disk Backup Software.

    We are very sorry for the delay with the response.

    Please be aware that the most probable reason why the backup creation\restoration\validtation time is considerably longer (more than 2 or 3 times longer) when Acronis True Image 9.0 Home is operating in Linux-based Acronis Rescue Environment, i.e. when your computer is booted from the Bootable Rescue CD or Acronis Startup Recovery Manager (also known as "F11 feature") is used, than when Acronis True Image 9.0 Home is running within Windows is poor support for some of the hardware devices installed in your computer. Such problems are usually easy to resolve by implementing the appropriate drivers in the next build of the software.

    Please also note that as Xpilot has already mentioned above, the estimated time shown by Acronis True Image is quite approximate and may change during the restoration process. We therefore recommend that you wait a little more and see how much time the backup creation\validation\restoration process takes actually.

    If the backup creation\validation\restoration time is still longer than it is expected then please make sure your Bootable Rescue CD is created using the latest build (3677) of Acronis True Image 9.0 Home. You can find the full version name and build number by going to Help -> About... menu in the main program window.

    If the problem persists with the Bootable Rescue CD created using the latest build (3677) of Acronis True Image 9.0 Home then please also try booting with the "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If booting with the "acpi=off noapic" parameter does not help then please provide us with the following information:

    - Boot the computer from the Bootable Rescue CD created using the latest build (3677) of Acronis True Image 9.0 Home once more and create Linux system information (sysinfo.txt) as it is described in Acronis Help Post;

    Note that sometimes the sysinfo.txt file is not readable under Windows. In this case please try entering the file name using capital letters (SYSINFO.TXT) or follow the instructions provided in this previous post of mine.

    If you do not have a floppy drive then please take a look at this previous post of mine explaining how to save the sysinfo.txt file to a USB flash drive.

    - What is the exact size of the backup archive that you tried to create\validate\restore?

    - How much time does it take exactly to create\validate\restore this particular backup archive?

    - Let us know where this particular backup archive is saved to (provide the exact vendor, model and connection type of the storage device);

    - Does the problem appear when you create\validate\restore both disk\partition images and file-based backups?

    - Are you able to achieve a better backup creation\validation\restoration speed by placing the backups to any other storage devices (e.g. any other internal, external or networked drives, CD, DVD)?

    Then please submit a request for technical support. Provide the files and information collected in your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    P.S. Please also note that a possible workaround is to use a BartPE-based bootable CD created using Acronis True Image plug-in for BartPE and allowing one to boot the computer into a Windows-like environment loading the appropriate drivers for any hardware devices installed in the computer at startup.

    Acronis True Image plug-in for BartPE comes with the Acronis True Image installation and can be found in the
    \Program Files\Acronis\TrueImageHome\BartPE folder.

    Thank you.
    --
    Alexey Popov
     
    Last edited: Oct 6, 2006
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