40GB .tib file changed to folder...

Discussion in 'Acronis True Image Product Line' started by ckelley, Mar 28, 2008.

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  1. ckelley

    ckelley Registered Member

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    We are trying to restore a backup file on the server. We accessed the 40GB TIB file over the network on a NAS. We tried to do the restore and it came up as unable to read the file. We thought the problem was network related so we then pulled the NAS off the network and plugged it directly into the server s USB.

    When we went to do the restore the “name.tib” file it was no longer a 40GB file. It is now a folder with “name.tib” and inside that folder are files 1-10 3.99GB each without extensions. We are now unable to restore as we no longer have a TIB file because it’s appearing as a folder.

    How do we change it back to a TIB file and how and why did it change to be a Folder? This is a NTFS drive, and the file never moved.

    Thanks for any assistance.
    -Chris
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Can you copy the files splits to another drive for testing?

    I would try renaming all the splits like this:
    name1.tib
    name2.tib
    ...
    name9.tib
    name10.tib

    Then see if you can successfully access it.

    However, if the splits were created by the NAS and not by TI, you may just need to put all the files back together (merge into one TIB file).

    If you copy the image from the NAS (via the network, not via USB) to a local drive, does it come across as 10 files or does it come as one large 40GB file?
     
  3. ckelley

    ckelley Registered Member

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    I copied the files to another disk via USB and network, it still sees it as a folder “name.tib” and not a file. I then added the extension .tib to all the files inside the folder name.tib and I tried the restore and it said they are not valid Acronis images.

    As for merging the files back into a .tib file how would I go about doing that? It’s almost as if the file name.tib was changed from a file to a folder in the file table…
     
  4. MudCrab

    MudCrab Imaging Specialist

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    You can combine the files using the copy command in a Command Prompt.

    If the files are name1.tib, name2.tib, name3.tib... name10.tib, then you would use this:
    Code:
    copy /b name1.tib+name2.tib+name3.tib+name4.tib+name5.tib+name6.tib+name7.tib+name8.tib+name9.tib+name10.tib mybackup.tib
    Make sure to do this on an NTFS partition.

    The copy command will list the files as they are copied. They should remain in order. The combined file will have the name mybackup.tib in this example.
     
  5. ckelley

    ckelley Registered Member

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    This looks like it was the trick. The 10 files merged back into a good .tib file. I accessed the data and it retained the password and data. I’m now running the restore.

    Thanks for the help! Below is the exact command that I used. Still puzzled on why the file split into a folder…

    Command used
    M:\LocalBU\JSL.tib>copy /b 1+2+3+4+5+6+7+8+9+10 M:\LocalBU\JSLbackup.tib
     
  6. MudCrab

    MudCrab Imaging Specialist

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    You're welcome. I hope the restore is successful.

    I would guess the NAS created the splits. You may want into look into how it supports files over 4GB (check the manual or the manufacturer's support site). From what I've read, it seems a lot of them don't handle them directly.
     
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