4 GB file in AVGAS directory

Discussion in 'ewido anti-spyware forum' started by hpum, Jul 1, 2007.

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  1. hpum

    hpum Registered Member

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    :doubt: I'm trying to free up space in my HDD, I found a unusually large file 4gb in my C:\Program Files\Grisoft\AVG Anti-Spyware 7.5. The file is a text document named "Error". When I try to open it with notepad, I get prompted to use another text editor that can open and read this large file.

    What is this file for?
     
  2. JPM

    JPM Registered Member

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    Hello, I have a file called error.txt in my AVGAS directory but it's only 6 kb in size. No idea if it's safe to delete or not but I am sure someone will come along soon enough that does know.
     
  3. Firebytes

    Firebytes Registered Member

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    As far as I can tell it is just a log file for any errors that occur in the program. Mine was only 36kb in size but if you want to delete it to free up space I believe it is safe to do so. I deleted the file and then restarted AVGAS and it built the file back. It is now taking up just over 1kb on my system.

    This is whats in mine now... [GLOW="blue"][7/1/2007 21:19:50 PM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [7/1/2007 21:19:51 PM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227[/GLOW]

    Kind of discomforting to see that many errors after one run. It was 36kb of the same thing before I deleted it. Anyone know what the errors are all about?
     
    Last edited: Jul 2, 2007
  4. stapp

    stapp Global Moderator

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    Interesting that you have that error text. I went and had a look in my error log and although it is small, just a couple of hundred kbs, it had mostly the same error entries as you, and they had happened on the 8th and 9th of June, and every day since the 16th of June.
     
  5. stapp

    stapp Global Moderator

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  6. Firebytes

    Firebytes Registered Member

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    I concur Stapp, it would be nice to know why there are so many errors. My error.txt file is filling up again too. It is added to each time I run the program it seems.
     
  7. stapp

    stapp Global Moderator

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    Well I have tried.

    Emailed AVG twice with logs showing all the errors, would have been nice to get a reply with an explaination.

    The errors are building after every update. If the little taskbar balloon says updates recieved, why is this log showing failed?
     
  8. innerpeace

    innerpeace Registered Member

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  9. blueoysterdvp

    blueoysterdvp Registered Member

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    Same here

    [6/18/2007 10:54:42 AM] Error: failed to connect to server, Value: 00000002, Position: .\Client.cpp, 26
    [6/18/2007 10:54:42 AM] Error: IPC connect to service failed, Position: .\main.cpp, 258
    [6/18/2007 10:56:54 AM] Error: failed to connect to server, Value: 00000002, Position: .\Client.cpp, 26
    [6/18/2007 10:57:10 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [6/18/2007 10:57:10 AM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [6/18/2007 10:57:11 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [6/19/2007 7:29:34 AM] Error: failed to connect to server, Value: 00000002, Position: .\Client.cpp, 26
    [6/19/2007 7:29:55 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [6/19/2007 7:29:55 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [6/19/2007 18:41:21 PM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [6/19/2007 18:41:21 PM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [6/19/2007 18:41:21 PM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [6/22/2007 7:55:56 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [6/22/2007 7:55:57 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [6/23/2007 18:47:57 PM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [6/23/2007 18:54:46 PM] Error: failed to connect to server, Value: 0000274D, Position: .\DownloadHttp.cpp, 265
    [6/26/2007 7:11:25 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [6/26/2007 7:11:26 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [6/26/2007 11:46:40 AM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [6/26/2007 11:47:24 AM] Error: failed to connect to server, Value: 0000274D, Position: .\DownloadHttp.cpp, 265
    [6/26/2007 18:33:52 PM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [6/26/2007 18:33:53 PM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [6/26/2007 23:08:15 PM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [6/27/2007 16:38:53 PM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [6/27/2007 16:38:53 PM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [6/27/2007 18:28:42 PM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [6/27/2007 18:28:45 PM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [6/27/2007 18:45:36 PM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [7/1/2007 0:49:51 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [7/1/2007 0:49:51 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [7/2/2007 21:13:39 PM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [7/2/2007 21:14:31 PM] Error: failed to connect to server, Value: 0000274D, Position: .\DownloadHttp.cpp, 265
    [7/2/2007 23:12:47 PM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [7/2/2007 23:12:48 PM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [7/3/2007 18:13:01 PM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [7/4/2007 8:35:51 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [7/4/2007 8:35:51 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [7/4/2007 8:42:21 AM] Error: failed to connect to server, Value: 00000002, Position: .\Client.cpp, 26
    [7/4/2007 8:42:36 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [7/4/2007 8:42:37 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [7/4/2007 10:08:23 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [7/4/2007 10:08:24 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [7/4/2007 10:20:40 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [7/4/2007 10:20:40 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
    [7/4/2007 12:16:09 PM] Error: [CProcessInformation]: Module32First failed, Value: 00000012, Position: .\ProcessInformation.cpp, 291
    [7/7/2007 8:43:04 AM] Error: [CProcessInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ProcessInformation.cpp, 274
    [7/7/2007 8:43:04 AM] Error: [CConnectionInformation]: Creating snapshot for module enumeration failed., Value: 00000008, Position: .\ConnectionInformation.cpp, 227
     
  10. twl845

    twl845 Registered Member

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    I show approximately the same thing starting on 6/16. Could it be a server problem on their end?
     
  11. stapp

    stapp Global Moderator

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    Although mine started on the 8th/9th I was away for 1 week up to the 16th when I restarted the computer.

    Surely someone from AVG is aware of this now, there are so many people with the same error message.

    Even just a post saying we are looking into it would be nice.

    Are we actually getting the updates onto our computers?
    If not it's a long time to be without any.
     
  12. steveke

    steveke Registered Member

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    Just an FYI
    I saw this thread a few days ago and at that time I had a 64k error file. Most were from a day in March. Then 3 in June, 16th 28 & 29.

    I deleted it. I have not had an error file since.
     
  13. blueoysterdvp

    blueoysterdvp Registered Member

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    Just got message to reinstall 7.5.It said there was an error opening it.But it did open.Whats going on?Paid version.

    7/9/2007 10:52:30 AM] Error: failed to connect to server, Value: 000000E7, Position: .\Client.cpp, 26
    [7/9/2007 10:52:30 AM] Error: IPC connect to service failed, Position: .\main.cpp, 258
     
  14. stapp

    stapp Global Moderator

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    I'm still getting the same Blue, I've had this paid version installed since it came out.

    Have tried support yet again, they just don't seem to want to explain what is going on.
     
  15. peter.ewido

    peter.ewido former ewido team

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    Do you have guard.exe disabled?
     
  16. blueoysterdvp

    blueoysterdvp Registered Member

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    A reply of "we know of this bug and are working on a fix "or something similar would be nice.
     
  17. blueoysterdvp

    blueoysterdvp Registered Member

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    No.Guard is active.
     
  18. blueoysterdvp

    blueoysterdvp Registered Member

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    Program Files list,guard (AVG Anti-Spyware guard),guard(system file),guard 64 (system file).Resident shield is active,no guard.exe in program files.
     
  19. blueoysterdvp

    blueoysterdvp Registered Member

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    [7/9/2007 13:06:56 PM] Error: StartServiceCtrlDispatcher failed, Value: 00000427, Position: .\service.cpp, 77

    Latest error message
     
  20. stapp

    stapp Global Moderator

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    I have guard.exe in program files.
     
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