4.2.67.10 Business edition crashes after changing date

Discussion in 'ESET NOD32 Antivirus' started by mladen, Jan 12, 2011.

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  1. mladen

    mladen Registered Member

    Joined:
    Nov 3, 2004
    Posts:
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    Location:
    Croatia
    Hi,
    one of our developers has a strange problem with NOD32 4.2.67.10 Business edition. He needs to change the date back to some other date and when the date get back after a while (his computer is in domain) he got the exception:

    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date: 12.1.2011
    Time: 15:44:47
    User: N/A
    Computer: xxxxxxxxx
    Description:
    Application popup: ekrn.exe - Application Error : The instruction at "0x2109b6f7" referenced memory at "0x2109b6f7". The memory could not be "read".

    Click on OK to terminate the program
    Click on CANCEL to debug the program

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Shortly after that his pc become unresponsive and he must restart his PC. Has anybody else seen this?

    Virus signature DB is 5781, operating system is Windows XP SP3 (32-bit). This happens only when he changes the date. It did not happen with the previous version of NOD32 3.0.695.

    Regards,
    Mladen
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,376
    Hello,
    could you please supply us with the dump generated during the crash?
     
  3. mladen

    mladen Registered Member

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    Location:
    Croatia
  4. Marcos

    Marcos Eset Staff Account

    Joined:
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    It would be fine to start with getting a minidump at least.
     
  5. mladen

    mladen Registered Member

    Joined:
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    Posts:
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    Location:
    Croatia
    Ok.
    However, a smalldump file option was enabled in Cotrol Panel, but nothing was generated. We have changed this to Kernel memory dump and will see what will happen next time when he change the date (not at the moment). Maybe that will give some information.
    Thank you for very quick response :thumb:
    Mladen
     
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