4.2.64 Unable to login

Discussion in 'ESET Smart Security' started by Echofig, Sep 30, 2010.

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  1. Echofig

    Echofig Registered Member

    Joined:
    Jun 17, 2009
    Posts:
    10
    After upgrading a working version of SS version 4.2.58 to version 4.2.64 I am unable to login to my machine. Most of the time I will not be able to CTRL+ALT+DEL, however if I do get into the prompt after entering user name and password it just locks up. Removing SS fixes this issue. Installing fresh with no config file SS will work great. It looks like it is the config file we use but why would it work with an older version?
     
    Echofig, Sep 30, 2010
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    I'd suggest that you contact ESET customer care and provide them the config file used for perusal.
     
    Marcos, Oct 2, 2010
    #2
  3. Echofig

    Echofig Registered Member

    Joined:
    Jun 17, 2009
    Posts:
    10
    Tracked this down to adding the Eset Smart Security install folder as an exclusion.
     
    Echofig, Oct 14, 2010
    #3
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