3633: Failed to register the product...

Discussion in 'Acronis True Image Product Line' started by Pogle, May 22, 2006.

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  1. Pogle

    Pogle Registered Member

    Joined:
    Sep 22, 2005
    Posts:
    25
    Currently using 3567, but can't install 3633.
    After giving my name and email address (the ones I used to register originally) it pops up "Failed to register the product. Please try again later".

    I tried yesterday and today.
    Is there a server problem or am I doing something wrong?
     
  2. shieber

    shieber Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    3,710
    I had a diff prob with 3633. Installed over 3625 on some machines fine but on others didn't ask for serial number then wouldn't run because it didn't find a valid serial number.

    I uninstall and reinstalled 3633 and things were fine then. Onoy takes a few minutes so you might give it a try --- oh, and be sure you firewall isn't blocking program accesss to the interent for registration, but you probalby already thought of the that.

    good luck,
    sh
     
  3. Pogle

    Pogle Registered Member

    Joined:
    Sep 22, 2005
    Posts:
    25
    Thanks Shieber
    In fact the problem was I downloaded the trail version by mistake :oops: :rolleyes:
     
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