2.000.9 doesn't fix mine

Discussion in 'NOD32 version 2 Forum' started by rheumatoid, Dec 24, 2003.

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  1. rheumatoid

    rheumatoid Registered Member

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    Location:
    Norwich, U.K
    Still get message that system (XP Home) has recovered from serious error on boot. Error reporting still points finger at NOD32. I have applied the fix by the book and update now reports I am up to date:

    NOD32 Antivirus System information
    Virus signature database version:   1.585 (20031222)
    Dated:   22 December 2003
    Virus signature database build:   4120

    Information on other scanner support parts
    Advanced heuristics module version:   1.005 (20031222)
    Advanced heuristics module build:   1047
    Internet filter version:   1.001 (20031104)
    Internet filter build:   1012
    Archive support module version:   1.008 (20031127)
    Archive support module build version:   1078

    Information on installed components
    NOD32 For Windows NT/2000/XP/2003 - Base
    Version:   2.000.9
    NOD32 For Windows NT/2000/XP/2003 - Internet support
    Version:   2.000.8
    NOD32 for Windows NT/2000/XP/2003 - Standard component
    Version:   2.000.9

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   512 MB
    Processor:   Intel(R) Pentium(R) 4 CPU 1.80GHz (1799 MHz)
     
  2. sir_carew

    sir_carew Registered Member

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    Santiago, Chile
    ESET is currently testing the new build.
     
  3. rheumatoid

    rheumatoid Registered Member

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    Norwich, U.K
    Is it usual to have MS error reporting refer to a fix that is still being tested?
     
  4. Blackspear

    Blackspear Global Moderator

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    Eset are working on the problem, I have multiple machines with the EXACT same error message, and looping reboot, even though you have chose "Shut Down" and not reboot.

    Be patient, they are working on a fix. The problem is out of 1000 PC's all EXACTLY the same: XP SP1 all up-to-date, you may only have 30 or so that are affected this way, and why they are affected is being looked in to.

    Rest assured, they are working on a fix :D

    Cheers :D
     
  5. NewNOD

    NewNOD Guest

    Let me ask rheumatoid's question again:

    Why post an update that MS error reporting points to if the "fix" is still under testing?

    Nowhere does the fix info say it's a "test fix", it says it's a "fix". Yet, users here keep saying it's being worked on.

    If it's not a fix, take it down.
     
  6. GoonMan

    GoonMan Registered Member

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    NewNod I believe it is a fix for some and not for the other XP users. That is why Eset is still working on it.


    But like was posted be patient they are working on it.


    Randy

    I do not know this for a fact, but IMHO MS and Eset are trying to work this out even though for some reason it only affects a few XP machines and not all of them. The fix as it is called is a fix that only worked for some machines and not others. So now it is back to the board trying to find out what went wrong and sometimes this can take a little time and with Christmas here it may take a little longer than usual.
    Believe me I know how you feel when things on your computer is not working right.
    So Patience is a must.

    Take care and Enjoy your Christmas.


    Give Eset a chance to make changes and test the fix before releasing.
     
  7. jan

    jan Former Eset Moderator

    Joined:
    Oct 25, 2002
    Posts:
    804
    Hi all,

    >Still get message that system (XP Home) has recovered from serious error on boot. Error reporting still points finger at NOD32. I have applied the fix by the book and update now reports I am up to date

    If you have this problem and having the following data in the NOD System Information (NOD32 Control Center> NOD32 System Tools> Infromation):

    ----

    Information on installed components
    NOD32 For Windows NT/2000/XP/2003 - Base
    Version: 2.000.9
    NOD32 For Windows NT/2000/XP/2003 - Internet support
    Version: 2.000.8
    NOD32 for Windows NT/2000/XP/2003 - Standard component
    Version: 2.000.9

    ----

    Pls. cotact your local Eset support site at:

    http://www.nod32.com/support/support.htm

    They have a fix available that should help you.

    Thanks and have a very happy New Year! :)

    jan
     
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