1st Defense Error Code 1117/4117

Discussion in 'FirstDefense-ISR Forum' started by Steve Dover, Sep 14, 2010.

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  1. Steve Dover

    Steve Dover Registered Member

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    I have used 1st Defense for about seven years (XP and Vista). On Vista, I have most recently been getting error codes #1117 or #4117 (via the Activity Log) whenever I attempt to make/(or export an existing) snapshot. The Error Code reads “The copy engine terminated unexpectedly”; i.e. it is impossible to make new /(export existing) snapshots to an Archive (on another HD).

    Has anyone solved this problem? I have uninstalled and reinstalled 1st Def, but I still get the Error Code and can not make new/(export existing) snapshots. Obviously, something (in the registry?) must be left over after the uninstall, and "it" screws up new application after the re-install; i.e. I get no where with a standard reinstall attempt to solve the problem.
     
  2. stapp

    stapp Global Moderator

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  3. starfish_001

    starfish_001 Registered Member

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    THe fix suggested in the link above did work but .... the error stemmed from a damaged files system because the disk (1month old) was failing.


    I suggest you run chkdsk and check the health of the disk
     
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