(116) Error occured while updating the registry!

Discussion in 'NOD32 version 2 Forum' started by redrose01, Feb 19, 2005.

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  1. redrose01

    redrose01 Registered Member

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    When I try to re-install NOD32 I get the error:

    (116) Error occured while updating the registry!

    I use XP Pro + SP2.

    Any help would be greatly appreciated.

    redrose01
     
  2. Marcos

    Marcos Eset Staff Account

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    Maybe you're logged in the account of a limited user or the registry is corrupted. Are you able to add an arbitrary entry to the HKLM\Software branch manually?
     
  3. redrose01

    redrose01 Registered Member

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    I don't think I logged in the account of a limited user.
    Don't know if I'm able to add an arbitrary entry to the HKLM\Software branch manually.

    I'm not that technical, I'm sorry ....
     
  4. tony64

    tony64 Registered Member

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    Milan, Italy
    Hi,

    try this:

    1-remove nod 32 (or any trace of it) through "add-remove"
    2-goto start/execute and digit regedit
    3-cllick HKEY-LOCAL-MACHINE (click on grey triangle)
    4-click SOFTWARE (click on grey triangle)
    5-find and remove the ESET file (right click delete)

    exit

    reboot

    delete your ESET file from your root/program file if still there

    re-install NOD 32

    good luck
    Tony
     
  5. redrose01

    redrose01 Registered Member

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    Thanks for your reply tony64!

    I did everything you wrote, I even used a few reg-editers after that.
    But when the installation is almost finished I still get the same error...
     
  6. Marcos

    Marcos Eset Staff Account

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    The thing is that the installer could not write into the registry. I'd suggest to run regedit, navigate to HKLM\Software, righ-click Software and select New -> Key from the context menu. Are you able to create it? Maybe you could try creating some values within that key also.
     
  7. redrose01

    redrose01 Registered Member

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    Thanks for your reply Marcos.

    I managed to create a new key and I also can write some values.
    What values do I have to type in it?
     
  8. Marcos

    Marcos Eset Staff Account

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    I merely wanted you to try if you were able to write anything to the registry. Please drop an email to support@eset.com with a link to this thread.
     
  9. redrose01

    redrose01 Registered Member

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    I did.

    Thanks for your help :)
     
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