10.2 free - problem with registration

Hi.
Today i downloaded the 10.2 free from here to give a try :http://www.paragon-software.com/home/db-express/download.html
After begin installation, it asked for a key. I go to the link (http://www.paragon-software.com/registration/dbfe.html) filled the fields and registered. It showed that a key will be sent in 15 minutes, but some hours passed and until now nothing. Is a yahoo account. Tried 2 times with the same email account/name and nothing.

What is the problem?

 

You registered with an email address and name. Go here and create a user account using your same name and email address. You can then log in with your password and email address. Under "My Account", click "Registered Products". You should see a product key and serial number. If nothing is there, I believe you can email support from that page with your question.

 

I will try now. Thx for the help.

 

Tried without success. It says:
Error: Customer with login XXXXXXX at yahoo dot com already exists...
Looks like the account already is created, but i not have the password... and not received any email....

 

Is there a possibility that the email from Paragon might have gone into your Spam folder at Yahoo? If not go here and file a support request.

 

No, already checked. I sent a support request and will wait for the answer. Thank you very much for your help.