1 machine 1 disk: Basic Restore works, Universal Restore reports errors.

My Acronis product set is Workstation w/ Universal Restore latest editions under Windows XP Pro.

O/S, drivers and application products are the most recent versions with current updates.

Here's what I've done as a trial:
==> Acronis universal backup of entire disk.
==> Acronis universal bootable dvd for computer.
==> Non-universal restore to entire disk accomplished without error.
==> Universal restore of entire disk accomplished but with missing driver errors reported, but computer boots and operates seemingly fine.
==> Why are drivers missing when all drivers required are presumably on both the bootable dvd and the disk backup?
==> Any ideas anyone

 

Hello Mel,

Thank you for choosing Acronis Workstation Disk Backup Software.

Please be aware that in order to investigate the problem you experience we need to provide you with the ISO image of the special version of the Acronis True Image 9.1 Workstation Bootable Rescue CD allowing creation of the Acronis Universal Restore log. As this can be done via e-mail only, please submit a request for technical support containing the step-by-step description of the actions taken before the problem appears along with the link to this thread. Please also let us know what exact driver is missing. Make a screen shot or provide the exact text of the error message that you receive. Let us know when this error message appears exactly. We will send you the download link for the above mentioned ISO image and proceed with the investigation of the issue.

Thank you.
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Alexey Popov