0x12016 VSS can't read vol data

Discussion in 'Paragon Drive Backup Product Line' started by bhcva1, Feb 23, 2010.

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  1. bhcva1

    bhcva1 Registered Member

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    After successfully using Paragon twice I can no longer do backups. I have tried two different hard drives and both end (after more than an hour) with the 0x12016 error. Paragon did a surface analysis on one and reported no problems...actually did not report so I assumed everything was ok. The drives are used to copy files to and have never been a problem.

    Is there an underlying problem here with VSS?

    Any help appreciated.

    Thanks, Bruce
     
  2. Paragon_MattK

    Paragon_MattK Paragon Moderator

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    Your hard drive could contain bad blocks, please run the chkdsk /r to schedule a check disk to run on the next reboot and reboot your machine. This will attempt to recover any bad sectors.
     
  3. ronnotsoo

    ronnotsoo Registered Member

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    I have a similar problem. Just installed backup and Recovery 10.1. Looks like a nice product, but I can't seem to get it to work. I have tried backing up my C drive (used the wizard) three times now and I keep getting this same error. Once it failed at about 81%, the next two times at 93%. It does create an archive but I am unsure of its integrity due to the error code. I read the suggestion to run CHKDSK, which I have done (on both the target and the source drives). No bad sectors were found.

    I am running Windows 7 Ultimate, C: is a 1TB drive and the back drive is a 2TB WD USB drive. I was able to backup my data using WD tools to this drive, I was also to use Windows 7 Backup. Both took way too long to run. 36 hours for WD and at least 72 for Windows, hence my hope that there is a better tool out there. Paragon runs much faster (4-5 hours) but apparently has never finished the job?

    Appreciate any help you can offer!
     
  4. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

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    If your backup is failing during the backup, it's due to bad sectors on the hard drive. Run the check disk again but with the /r parameter: chkdsk /r c:

    You might have to repeat this a couple of times until you receive no errors.

    Finally, if you're not able to complete within Windows, boot to the recovery CD and perform the backup from outside of Windows.
     
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