Boot Mananger Hangs--Black Screen

Good Morning,

I purchased True Image Corporate Workstation (build 912) 11/26/04.

Computer: Motion Computing M1400 Tablet PC

O/S: Windows XP Tablet PC Edition, with SP2

RAM: 1.5 MB

I have installed Secure Zone and Recovery manager. When I press F11 the system hangs following the message that it is “Loading True Image, please wait.”

I have amended my F11.cfg as described in other threads. (see below

[start]
echo Starting Acronis True Image...
initrd ramdisk.dat /s
kernel kernel.dat acpi=off quiet
quiet on
mbrcrcs on
vga vesa

[continue]
sysboot /active

[bootmgr]
default continue
delay 3

I re-activate Recovery Manager after amending F11.cfg. The system still hangs!

I note this has been a persistent problem, regardless of platform. Is there now a solution that works?

Thanks in advance.

jalexartis


BTW, it would be wonderful if I could access my image files by booting from my USB HDD using your software. I do not have a USB CD/DVD drive, nor a SD boot option.

 

Hello jalexartis

Be aware that TI may not work with your Tablet PC. Check out this Acronis Support response to a guy called Kevin who reported the same problem on his Motion Computing Tablet PC.

Seems you might end up requesting a refund.

Regards

 

Hi Menorcaman,

Thanks for the heads-up. Actually, I noted Kevin's post as I searched this forum for an answer to my problem. My hope is that there may now be a solution because this is a known problem [with tablet's and other platforms]. Given the limit this problem places on Data Recovery, I would have hoped there would have been a caution in Acronis' sales area.

Anyway, let's see what technical support's solution is.

Jim Artis