Why is Registration such a problem?

I purhcased 5 new copies of Eset's Nod32 AV from newegg.com about 6 months ago when I was in the states. Now I am at home here in the Philippines and Eset will not register any of them, yet they claim to be global. I have tried reaching tech support but they dont even return my emails. My brother is lawyer in the states and he says I have a good case for interstate fraud and credit card fraud and he is chomping at the bit to get started. I have a different view of things and will exhaust all other avenues before releasing the hounds. I just dont understand why a company that makes a really good product has the worst registration process and such lousy tech support.

 

Not really sure what kind of registration you mean? The licenses (username + password) do not let you download updates, or... ?

 

registering the av for username and password: ie, activation!

 

I still don't understand what kind of activation... All you need to do is this:

 

I'm not sure about the policy the US dep. has for international sales, at least selling outside the US is prohibited. Customer care is provided by the distributor/reseller you purchased your license from so I'd suggest you contact them directly to sort this out.