Opera issue (probably known)

I have just bought a new Prevx license, including SafeOnline protection. The thing is, it seems to mess all my Opera settings (appearance, bookmarks, options). There has to be a link with this Opera pop-up I get whenever I use it :

http://f.imagehost.org/0900/prevx.jpg

Any idea what I should do to solve this issue ?

Thanks a lot

 

Hello,
Could you try sending a scan log to us by clicking Tools > Save Scan Results and sending it to report@prevxresearch.com? I suspect Prevx is interfering with Opera's ability to save data because it isn't trusting all of the Opera components.

Thanks!

 

Just sent. Thanks a lot

 

Could you try running another scan and then rebooting your PC? The issues should hopefully be fixed now If not, could you send over another scan log?

Thanks!

 

It works great, thanks a lot

 

Hi Joe I think you need to take a look at the new version of Opera 10.50 Build 3296 it's another compatibility problem with PSO! I can send you a scan log if you like?

TH

 

Sure Although, from what some other members have told me, this new version has some fairly fundamental changes in it which could cause us to not be fully supporting it at the moment.

It would definitely be worth taking a look at a scan log to see if we can change anything database-side, but if needed, we'll put out a software update to support the newest version.

 

Seems to work fine now after reboot! Opera 10.50 Build 3296!

TH

 

10.50 (3296) final + SO works fine here
I did need a reboot tho' as the little PrevX tab appeared on the 'top outside' of the browser window

 

Yes - this is correct. Unfortunately, in many cases, this is the most convenient place to put the browser tab in the browser because of an inability to prevent the browser from putting other things on top of our tab.

If you do see something stranger than it alongside the minimize/close buttons, send me a screenshot and I'll take a look!

 

well, i just re-installed opera 10.50 (3296) and there is no SafeOnline tab.

even after reboot, no SafeOnline tab.

still no support for this browser, or am i just being unlucky?

 

I am out of luck too.

 

If you click on Restore Down next to the red close icon in the top right hand corner of the browser window to produce a half size Opera browser window you will see the Prevx tab sitting on the top of the tab bar which is why it is out of site when the browser window is maximised. A way round it is to left click the red opera 'O' in the top left corner and click 'Show Menu Bar', the tab is then visible.

 

nope, still nothing.

 

No. Still no luck here.

 

Hello all,
Based on your signatures, I believe I know the cause - SafeOnline will not integrate into Opera or Chrome on x64 PCs. We'll be adding this soon but because of fundamental architectural differences between 32/64bit platforms, we currently only support Firefox and IE in SafeOnline on x64.

Let me know if you're seeing anything different!

 

I'm still having problems after all I get a blank tab with no info on all sites so Joe have a look at the Logs that I have sent you!

TH