Hello RaviG, I have sent you a PM. We would like to request additional information regarding the issue you are reporting. Thank you
Hello icpeanuts, We will need you to contact ESET Customer Care so we can better assist you with your registration / activation issue. I have...
Hello HealingStargate, Yes, Your username and password will work for all releases of ESET Smart Security (Version 3.0 and/or 4.0). Also, it...
Hello groovie, Have you tried to clear the update cache and then try to manually update the virus signature database? 1) Open your ESET...
Hello Sting23ray, Instructions on how to remove the tag messages at the bottom of your e-mails can be found by visiting the link below:...
Hello TurkeySub, After doing a little research on the web, I came across a website that might be helpful to you. It describes what ports should...
Hello Sting23ray, Your Personal Firewall Log will only display information when some form of traffic is blocked. All allowed traffic will not...
Hello drewm2, As long as you have your email client protection enabled, all of your e-mails are being scanned. This happens behind the scenes...
Hello akeelkhalid, The link below will direct you to our knowledgebase article regarding recommended server settings. This hang up that you are...
Hello gonzo3000, What version of ESET Smart Security are you running? We have made significant changes and updates to the ESET Smart Security's...
Hello dm0000, You may want to try to use your Newsleecher on a different port, other than port 119. After doing some research on the net, I...
Hello simo1337, By default, some network connections are hidden from view. If you look at your network connection portion of your protection...
Hello Stu666, Did you do an upgrade to Windows 7 or did you do a clean install of the OS? If you did an upgrade to Windows 7 without...
Hello camor, You can have ESET Smart Security and Windows Defender run along side each other. There is no known issue with the two programs....
Hello ZooMan, Below is a link that will assist you with downloading your ESET Smart Security....
Hello fuzzypuppy, You can transfer you license to a new computer with no problem. Instructions for this process can be found by visiting the...
Hello again mazer327, Have you tried Aryeh Goretsky's solution posted on October 23rd? The link to the thread that may have useful information...
Hello mazer327, Have you tried to have your ESET firewall remember the action taken for each specific game you are trying to play over your...
That is correct, ESET NOD32 Antivirus is the stand alone antivirus program. ESET Smart Security utilizes the same antivirus program as ESET NOD32...
Hello Neo_Angelo, One of ESET's later versions (version 2.7) contained a Control Center. This Control Center carried over to it's later version...
Hello charky, If you renewed your license before your expiration date, and kept your same username and password, your icon will remain orange...
Hello manes, The e-mail you received stating that your license is only good for one computer was sent to you by mistake. Your license will be...
Hello dave_s, You will need to run the ESET uninstall too to remove your current ESET install. You can get all the information regarding this...
Hello m42, There is in fact a custom install option that is provided for you during the install of ESET Smart Security 4. Unfortunately, this...
Hello Shankle, Yes you are correct. Windows 7 does have a two way firewall associated with it. This will have to be disabled for those who use...
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