What is the virus signature database version in ESET? If it is the most up to date, it should be the one listed at the top of the list on this...
Hello cksenter, As long as you have the clients being assigned to a parametric group before they get changed by an infection, they should...
Hello tarts, What version of Windows are you running? I would recommend upgrading to the latest build of ESS to see if this may resolve the...
In that case, you may want to make sure all the services are allowed in the trusted zone. http://kb.eset.com/esetkb/index?page=content&id=SOLN2141
Hello, Almost any program that you purchase a CD for will have a newer build avaliable on the web. The time it takes to have a CD manufactured...
Hello, Many times when a previous antivirus is installed, you need to run the removal utility, uninstall ESET, and then reinstall. Download...
Hello, Creating a firewall log to check what may be blocking the connection is the best way to troubleshoot. Please see the Knowledgebase...
Hello, If you think something is conflicting with the ESET software, the best way to test would be to temporarily uninstall it. This way the...
Hello, The real-time scanner will scan any file that is downloaded through an instant messenger. Any time a file is created, opened, or...
Hello, If you are experiencing problems related to server performance after you installed your ESET security product, please click or...
Hello, Windows 7 starter is just a stripped down, limited version of Windows 7. You should have no problems installing the ESET software.
Flying Panda, You should try changing the firewall to learning or interactive mode and then try the same thing again. It appears that a default...
aluminex, With that many clients, a UNC share would most likely run out of connections and have the same type of problem. I'm not sure if DFS...
Hello, Sometimes communication between the computer and the router or modem can cause the firewall module to temporarily block a false-positive...
Hello, The issue you are experiencing has been covered here.
Hello, For that many clients, can they be split into logical groups that are smaller using replication? This way you can have a few different...
Hello, Make sure you have the latest version 4.0.474 installed on the clients. The POP3 Compatibility setting is the next thing I would try...
That file is not a registered Microsoft file, it is a malicious application. System Restore keeps a copy of certain files that you can go back to...
The 2.7 client when configured as an update server (for 2.7 clients only, v3 and v4 clients are not compatible) can serve out config files when...
Hello, If you think a file is being detected as a false positive or that the ESET software is not detecting an infected file, you should try...
Hello, You should also upload the file to Virus Total to have it scanned by other virus scanners to see if it's just ESET detecting it. If it...
Hello alex, I would also check your system time. If the date is wrong, it can cause strange things to happen. If you reset the CMOS by taking...
Hello, PM me with your Username and I can check your license.
Hello jules1020, Antivirus solutions help prevent virus outbreaks. If the machines are already infected, there is a chance that it will block...
Hello Brynn, See the Knowledgebase article here for instructions on changing the username and password in your current software so you will not...
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