New user manual is now available at: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#OpeningPage.htm :)
Hmmm, this doesn't sound like the expected behaviour :( I would try re-applying the keycode which can sometimes fix these sorts of issues -...
Hi, I just tested this out and the maximum setting changed my heuristic sliders to maximum as expected? [IMG] Once you have changed the setting...
To change a PC name, simply click on the PC you wish to change, then click the (Edit) button alongside the displayed name. If the Edit link...
Entering a new keycode into the WSA software should automatically make this PC appear under your web console. Double check that these PCs have...
Yes - sorry if that wasn't clear :( You need to be in the PC Security console first :)
This has already been implemented a few weeks ago :) If using the consumer version of the web console, use the "view" dropdown in the top right...
There is a language selection drop down in the top right of the login screen :) As already mentioned earlier in the thread, the quickest way to...
Hi Amit, I assume the Keycode which is activated inside the WSA software > My Account is also the same Keycode as listed in your web console...
Hi - sorry for the late reply, Yes, this is entirely possible. Once logged in, if you click your name in the top right, you should see a...
I knew this would be the next request ;) I'll see what we can do :)
Just to let everyone know, the ability to deactivate machines from the consumer PC Security portal is currently undergoing final testing, and...
I'll raise this with the team again today and look if we can get a solution quickly pushed out to allow users to deactivate their own machines....
Hi Thankful, Your situation sounds very confusing, and certainly is not expected behavior. Under the PC Security console each machine...
I will have to wait for Joe to appear and confirm, but it is my belief that Safeonline does indeed support the current versions of Chrome. The...
Oh hang on - my mistake. I thought the product was being made available immediately, but this is just the sign up process prior to the Beta...
As far as I know the BETA signup hasn't been closed yet - so if you're having problems registering, or getting the product please don't hesitate...
Anyone whose email address was being rejected should now be able to register successfully :)
Can you PM me the exact email address you're trying to register with and I'll investigate why this is happening :)
I'll get the dev team to take a look at the wording of these emails, as I think the wording might be the same even if you simply "encounter" an...
Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline Ah, okay. This must be an issue with the primary selected fonts not being on your machine....
Re: OFFICIAL RELEASE - Prevx 3.0.5.3 with SafeOnline Hi Simmikie, A screengrab of what problems you're seeing would be greatly appreciated so...
Hi Softtouch, I think Joe was implying it's against our TOS to let other people temporarily use your license to cleanup their machine, before...
Hi, To clarify: Uninstalling Prevx will not automatically deactivate your license, allowing it to then be activated on another / replacement...
You will receive all product updates automatically (unless you've elected not to under the configuration settings). 3.0.1.65 is the current...
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